I worked in management at McDonald’s for 15 years. Glenn’s training was more informative and practical than theirs.
Sue McDowell
Bank of the West
Worland, WY
In 20 years in the Navy and over 30 years in management, this course taught me better than any other.
David Boss
NE Iowa Community Action Corporation
Decorah, IA
I’ve been in a leadership role for 28 years and have attended many seminars on leadership and by far, this has been the best.
Brita Tarver
Wiesner Buick GMC Hyundai
Conroe, TX
I’ve gone to many seminars in my 35+ years in banking, but this one taught me more than I learned in the past. I only wish all my managers could have attended.
Dyan Harden
Texas First Bank
Galveston, TX
I cannot emphasize enough how important this training is for all that are in management. I’ve trained with Disney, Hilton and specified training in employee psychology. Glenn taught years worth of education in a few hours’ time. I wish I had this available when I entered management.
Kevin Amico
Plaza Resort and Spa
Daytona Beach, FL
I have attended numerous seminars in this field in the past 40 years and this one is by far the best.
Jerry White
First Baptist Convention
Jacksonville, FL
Let me tell you about the impact Glenn Shepard has had on this medical practice. I’ve been in the workforce for many years and have been to umpteen seminars. Then I discovered Glenn… Someone who thinks like me, has my work ethic, and acknowledges the entitlement mentality of today’s employees. He has answers — real, workable answers, not just theories that don’t work in the real world. I got my boss hooked on Glenn and even a couple of the physicians on the Board. Now THAT makes a difference! My boss even has been known to ask “Has Glenn written anything on that?” when we encounter a new dilemma. (Getting doctors to treat a practice like a business is difficult under the best circumstances). Remember the old commercial “When EF Hutton speaks, people listen”? When I mention GLENN SHEPARD, people listen.
Candace Dombrosky
Athens Pulmonary & Allergy
Athens, GA
Glenn Shepard’s training is by far the best management training I have ever attended.
Sara Peden
Baldwin County Probate
Bay Minette, AL
Best seminar I’ve ever attended!
Dawn Smith
Buffalo Trace Distillery
Frankfort, KY
I had recently been promoted to office manager and had no idea what I was doing; no management experience at all. Two weeks later I took this seminar and boy did I learn a lot! Glenn takes a no-nonsense, practical, common-sense approach on how to deal with people. After doing this for a couple of years now, I have realized that employers have become so afraid of reproach from employees that we basically just let them ‘rule the roost’ instead of taking control of our workplace. I have learned to keep issues from disrupting the whole office by using Glenn’s techniques. He’s the reason I’m still managing today.
Nora Gilgallon
Tennessee Ophthalmology Consultants
Brentwood, TN
I have been a manager for almost 10 years and wish I would have taken this class 11 years ago!
Michael White
Advanced Cabling Systems
Lowell, AR
I very seldom take notes at seminars. But there was so much new and pertinent information in this one, I couldn’t stop writing.
Bill Schutt
Mercy Flight
Buffalo, NY
I’m the assistant director at nursery school and have 12 employees. We had lots of problems with gossip. After Glenn’s seminar I used his technique and it all stopped right away. I also have used his warning several times and let me tell you it has also helped with the disrespect and just plain not doing their jobs. THANKS GLENN!!!!
Brenda Arnold
Children’s Place Nursery School
Rochester, MN
I went to this seminar as a last minute add-on. Since that time, I’ve attended a couple of seminars by ‘nationally known providers’ of management training where I was subjected to patronizing catchphrases that left me looking at my watch. Glenn’s seminar is now the Gold Standard by which we judge all other management training. Nothing else has even come close. It’s immediately useful, applicable, important information. And because of it, I now have a true A-team that makes coming to work every day enjoyable again.
Milton L. Campbell
Oklahoma Department of Environmental Quality
Oklahoma City, OK
I had a hard time getting my boss, a doctor, to back me up on some difficult staffing problems. After attending this seminar and having those ideas in black and white, my doctor realized that we indeed needed to make some changes. That being firm with lazy people, making others earn their paycheck, and being on time to work was not such a bad thing to do. I recommend this seminar to any manager who is having problems getting their boss to get on board. Thanks Glenn!”
Linda L. Bean
Dermatology Laser Surgery Center
Centerville, OH
Our staff at the Housing Authority was “made” to attend Glenn’s seminar. I was not looking for to another seminar, I was honestly “seminared out”!! BUT, when Glenn started to speak, he was energetic and down to earth. The reason why I say “down to earth” is because I have been to a lot of seminars and most of them I felt detached from the speaker. Not with Glenn. The staff talked for days after the seminar was over. We were all excited to bring back the positive energy and new ideas Glenn set in our minds. I have the “Glenn Shepard’s Rules of Work” poster that I received from at the seminar on my office door. I LOVE it and I abide by it!!
Dana Van Auken
Angola Housing Authority
Angola, IN
I’m a fairly new director of a psychiatric department. After attending this seminar at the University of Pittsburgh, I’ve saved a lot of time answering questions presented by staff that I now see are inappropriate and am now able to respond as such. This not only saves time, but helps to show I am in ‘control’ and provides more respect on both ends – myself and staff.
Jackie Shine-Dixon
Bradford Recovery Systems
Bradford, PA
I attended this seminar at the University of North Florida. It was the most effective and relevant seminar I have ever attended. This course should be mandatory for upper management, elected officials and anyone who supervises even just 1 person.
Jean Marie Bedeni
Supervisor of Elections Office
Jacksonville, FL
I’m a person of few words – but I cannot stop talking about how grateful I am to have had the opportunity to attend this seminar. I have been in management for over 15 years. I wish I had received this training when I started, still, better late than never.
Haniya Arends
D&Y
Huntsville, AL
This seminar is totally responsible for turning our office around.
Ginger Bogle
Community Hospices of America
Springfield, MO
I have adopted Glenn’s “Rules of Work” because I’m sick and tired of this entitlement mentality. It’s time we get back to basics and appreciate what we have and who we are working for. People may not like to admit it, but they want and need to have strong boundaries and leadership. It gives them security and direction.
Captain Steve Gilbert
Bedford Police Dept
Bedford, IN
Will be using today’s skills – especially for setting boundaries. Best tip I learned: “Behavior that gets rewarded gets repeated”!
Jenny L. Johnson
Armstrong Relocation
Huntsville, AL
I really appreciate you giving SPECIFIC ways to address specific problems. Other leadership seminars I have attended were more general.
Roija Riley
Tanner Medical Center
Carrollton, GA
This seminar was the best one I have been to in 20 years in management.
Pat McCabe
Cornell University Cooperative Education
Schenectady, NY
This seminar was great. It taught me how to manage some of my troubled employees. It also taught me to stop being so soft, and to get them to finish a task that they started.
Tonya Gilliam
Century Printing & Packaging
Greer, SC
The most valuable lesson I learned was that I should not be expected to justify every direction I give. I keep the “Five Magic Words” Glenn gave me in mind, give direction with more authority, and my staff actually gives me what I want. Thanks for your seminar!
Lesa Shelton
Carbondale Towers
Carbondale, IL
As a result of attending this seminar, I have definitely improved my management skills. I have become more assertive and let my expectations be known. I no longer allow small infractions slide to the point where I almost lose control of my unit.
Nancy Brandel, RN
Pauline Faulk Centre Behavioral Health Unit
Rayne, LA
If you think you’re an excellent manager, think this seminar. It will open your eyes to all the things you can change that will impact your business for the better!
Tasha Jones
Two Men and a Truck
Huntsville, AL
This seminar was phenomenal! The information was rich and extremely relevant to managing today. Glenn was thorough and left no stone unturned. Extremely knowledgeable! I’m confident that it will change the way we lead and supervise teams. Thank You a million times over to the chamber of commerce for bringing Glenn to Cartersville!
Lequitta Watters
Momentum Telecom
Cartersville, GA
I found Glenn at a turning point in my life. I’m the GM of a Holiday Inn Express (for the past 12 years at the same property) and like all managers have all the problems that go along with the job. I not only deal with my staff but also have the pleasure of dealing with the public. At one point I wondered if this was actually what I wanted to do with my life. I loved my job but was letting my staff walk all over me. There was little respect, and I knew I had done it to myself. Then I found Glenn and have gotten my life back. My staff now has respect for me, and my family is happier because I’m not as stressed as I was. As with any job you’ll have your good days as well as the bad. Glenn has helped make my bad days better. I have used what he has given me to deal with various situations with the staff and have caught myself dealing with problem customers with grace also.
Rhonda Blankenship
Holiday Inn Express
West Plains, MO