You wear many hats... disciplinarian, counselor, coach, motivator, decision maker, problem solver, even baby sitter to employees who need their hands held every step of the way. Often it seems like you're the fix-it person. No matter what goes wrong, it's up to you to make it right. There's a word for what you do — “Manager”. Being the boss is overwhelming and the job duties change daily.

Glenn has come up with a simple, cost-effective way of learning how to handle people, problems, and priorities more efficiently while learning and mastering the inside secrets of successful managers.

In this 2-hour keynote (or half-day or full-day seminar) you'll learn more about supervising people in one day than most managers learn in an entire career. You'll learn the best methods for hiring and firing, leading a team, motivating people, giving praise and discipline, and training employees. You'll also learn how to handle over 30 of the most difficult problems managers face.

Glenn has been training managers how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. In this 2-hour keynote (or half-day or full-day seminar) you'll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.

Glenn is a member of the American Management Association, the American Society for Training and Development, the National Speaker's Association, and the Society of Human Resource Management.

He gives over 100 seminars and keynote speeches each year. He also holds monthly tele-seminars which are produced by his company as well as by Thompson Interactive in Washington, DC, the Institute of Management and Administration in New York City, and Business 21 Publications in Philadelphia.

Some of the topics covered in How to Supervise People & Lead a Team presentation are:
 

	How to respond to employees who want to tell you how to do your job
	What you should never say to employees who avoid responsibility with "That's not in my job description" or "Nobody ever told me"
	How to turn the tables on employees who spread gossip and rumors
	How to light a fire under foot draggers, slackers, and unmotivated employees who goof off and don't carry their weight
	What you should never do when approaching highly emotional employees who cry, yell, argue, or get angry when you have to correct them
	Eliminating tardiness and reducing absenteeism
	Curing attitude problems and abrasive personalities
	How to manage time and juggle heavy work loads when you're understaffed and under tight deadlines

This keynote-which is best delivered in a 2-hour time frame-can also be customized as a 3- or 4-hour seminar or a 6-hour workshop. Glenn will tailor his program for you audience. By understanding your industry and company, he will focus the program to ensure that your people gain maximum value from it.

This is highly recommended for corporate events and management retreats.