There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who don't want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees .

Glenn has been training managers how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. In this 2-hour keynote (or half-day or full-day seminar) you'll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.

Glenn is a member of the American Management Association, the American Society for Training and Development, the National Speaker's Association, and the Society of Human Resource Management.

He gives over 100 seminars and keynote speeches each year. He also holds monthly tele-seminars which are produced by his company as well as by Thompson Interactive in Washington, DC, the Institute of Management and Administration in New York City, and Business 21 Publications in Philadelphia.

Some of the topics covered in How to Manage Problem Employees presentation are:
 

	3 simple things that motivate people more than money
	4 red flags on job apps that will save you from hiring the wrong people
	How to fire up teams to stay late and come in early
	How to protect yourself from lawsuits
	How to slash turnover by 50%
	The single best way to respond to employees who tell you how to do your job
	How to handle employees who break the chain of command and go over your head
	What to say when employees who challenge you in front of others

This keynote-which is best delivered in a 2-hour time frame-can also be customized as a 3- or 4-hour seminar or a 6-hour workshop. Glenn will tailor his program for you audience. By understanding your industry and company, he will focus the program to ensure that your people gain maximum value from it.

This is highly recommended for corporate events and management retreats.