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The skills and qualities it takes to get to
the next level are completely different. Quite frankly,
they're a foreign concept to most middle managers.
Anyone can work hard and have technical ability.
Numerous studies have shown that job skills are only
about 15%of the reason people succeed in business. It's
people skills that make up the other 85%, and that's the
difference between management and leadership. Management
is about your employees but leadership is about you.
Managers can get 100% of what they ask for
out of their employees, but leaders get more.
Why? Because you can't require people to give more
than is asked of them; they must choose to give it to
you. You'll only get this when people personally commit
to you, and people only commit to leaders. This is why
the most successful managers are also great leaders.
They understand that managers can force compliance, but
only leaders get commitment.
In this 2-hour keynote (or half-day or
full-day seminar) you'll learn
everything you need to know to turn even the
most difficult customers into raving fans, increase
loyalty and boost sales, while decreasing your stress
level.
Glenn is a
member of the American Management Association, the
American Society for Training and Development, the
National Speaker's Association, and the Society of Human
Resource Management.
He gives over
100 seminars and keynote speeches each year. He also
holds monthly tele-seminars which are produced by his
company as well as by Thompson Interactive in
Washington, DC, the Institute of Management and
Administration in New York City, and Business 21
Publications in Philadelphia.
In this high-power presentation with #1 best
selling author Glenn Shepard, you’ll learn the 7 key
competencies that will allow you to move beyond
management and into leadership. Some of what
you’ll learn:
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What leaders know about motivating
people but mere managers don’t.
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How the greatest
leaders inspire their people to give
150%.
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The "unfair advantage"
that great leaders have over good
leaders.
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How the
greatest leaders uncover people's hidden
strengths.
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The
"secret weapon" that's more powerful than
authority
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How to gain the title
of leader
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The one thing people must buy
into before they'll buy into your mission
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This keynote-which is best delivered in a
2-hour time frame-can also be customized as a 3- or
4-hour seminar or a 6-hour workshop. Glenn will tailor
his program for you audience. By understanding your
industry and company, he will focus the program to
ensure that your people gain maximum value from
it.
This is highly recommended for corporate
events and management
retreats. | 
Questions? 