If this does not display properly on your screen, click here.

 

Work Is Not for Sissies

 

July 15, 2008

 

Print This Page

 

America’s Most Famous Example of Leadership Taking an Organization Where Management Couldn’t

by Glenn Shepard

 

In 1930, two young brothers named Dick and Mac moved out west to Hollywood to work in the movie business. They eventually opened a theater, but it was never profitable.

 

In 1937, they opened a drive-in restaurant in Pasadena. By 1940, they had moved to San Bernardino where they expanded their menu and were making $200,000 a year, and splitting $50,000 a year in profit.

 

In 1948 they streamlined the menu to reduce costs and increase speed of service. It worked, and by 1950 they were making $350,000 a year and splitting $100,000 in profits.

 

Their efficiency in the kitchen and with food systems was sheer genius. People from all over America visited them to see how their operation worked and study their management methods. They were so good that they received 300 calls and letters per month.

 

As you’ve probably guessed, their last name was McDonald. In 1952 they started marketing the McDonald's concept, but failed. They sold just 15 franchises, 10 of which never opened.

While they were great managers, they were not great leaders.

 

Then in 1954, a 52-year-old milkshake machine salesman heard that the McDonald brothers’ hamburger stand was running eight of his milkshake “Multimixers” at one time. He had already mortgaged his home and invested his entire life savings to become the exclusive distributor of the Multimixer, and saw this as a great opportunity.

 

He packed up his car and headed to California, like the Beverly Hillbillies, but without their money. His name was Ray Croc.

 

Ray thought that if he could get Dick and Mac to open several restaurants, he could sell eight Multimixers to each. Dick asked who they could get to open them.  Ray answered, "Well, what about me?"

 

Ray opened the first restaurant in the Chicago suburb of Des Plaines in 1955. His first day's revenue was $366.12. He opened 100 new McDonald’s over the next 4 years. Over the next 4 years, he opened 500.

 

He eventually bought all rights to the McDonald’s name for $2.7 million, and today they have over 31,000 locations, employ 1.5 million people, and serve almost 47,000,000 customers a day.

 

Who would have ever thought that a milkshake machine salesman could create all this? The answer is “Anyone who knew Ray Croc”.

 

It wasn’t his milkshake machines that led to his phenomenal success, it was his leadership skills. As Colin Powell said, leadership is the art of accomplishing more than the science of management says is possible.

 

To Your Success,

 

Glenn's Upcoming Public Seminars

Montgomery, AL

7/22/08

Birmingham, AL

7/23/08

Call 1-800-538-4595 for either location. Register by 7/18/08 and get a Free lunch at Applebee's.

 

"The only thing we have to fear is fear itself."

 

Franklin D. Roosevelt

 

 

Dear Glenn,

       I have an employee who is a single Mom and she's having some pretty difficult financial issues. She has asked me to loan her $1000 because the bank won't and the company won't.

        I 'm a Christian and feel I need to help her, and I want to. But I can't afford to loan her that much money.

       I was thinking about cosigning a loan with her at the bank. What do you think?

Maria in Seattle

 

Dear Maria,

       No, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no, no.

       If you want to  help her, give her the $1000. If you can't afford to give it to her, then you can't afford to loan it to her.

       Rest assured that if you cosign the loan, there's a very strong chance you'll be the one repaying it.

         Even if you could afford to give her the $1,000, you'd still be treating the symptom and not the problem. She'll eventually be right back in the same situation.

     If you really want to help her, send her through Dave Ramsey's Financial Peace University so that she can learn to manage her money better.

       She may discover that her problem is not just spending, but is also an income problem. If so, there are two solutions.

        One, she finds a higher paying day job. Or two, she takes a second job at night until she gets back on solid financial ground.

         I should also add that we are launching our newest website next week, www.Make MyMoneyGoFurther.com to help our Priority Club members better navigate the choppy waters ahead.

       Thanks for your question.

Glenn in Nashville

 

Click this button to submit a question. If it's selected for publication, you'll win a Work Is Not for Sissies tote bag

or coffee cup.

 

Glenn's

Personal

Blog

Click on this pen to see what Glenn's on a rant about now.

 

Click on this button to comment

on today's issue.

 
 
 
 
 
 
 
 
 

 

 

 

If you are receiving duplicate copies, click here.

 

 

 

113 Space Park South

Nashville, TN 37211

(615) 366-7217