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recognized as a leader in fighting the declining American

   
 

 work ethic and increasing entitlement mentality, Glenn Shepard is in the top 5% of professional speakers (based on speaking fee) and in the top 1% of authors who've had a #1 Best Seller (six books overall).

 

He has cultivated an extensive following among the most influential

business leaders in America.

 

He has also developed a strong international following through his books, which have been translated into Spanish, Russian, Bulgarian, Korean, and Mandarin Chinese.

 

His weekly newsletter, "Work Is Not for Sissies!",  has subscribers in 23 countries.

 

His management seminars are extremely popular with business owners and have been hosted at over 200 universities and chambers of commerce.

 

 

 

 

“In an industry where 185% turnover of managers is considered excellent, ours  is 50% thanks to Glenn.”
 

Ken and Shelly Clark

Owners of seven Subway franchises

Horseheads, NY

 

 

 

Best Selling Author

 

How to Be the Employee Your Company

Can't Live Without  (U.S.)

 

 

How to Manage Problem Employees

(US)

 

 

How to Make Performance Evaluations

Really Work  (U.S.)

 

 

Mission Possible  with Stephen Covey,

Glenn Shepard,  and Brian Tracy

(U.S.)

 

 

How to Be the Employee Your Company

Can't Live Without  (Mexico)

 

 

 

How to Be the Employee Your Company

Can't Live Without  (China)

 

 

 

How to Be the Employee Your Company

Can't Live Without  (South Korea)

 

 

 

How to Be the Employee Your Company

Can't Live Without  (Bulgaria)

 

 

 

How to Manage Problem Employees

(Russia)

 

 

 

How to Manage Problem Employees

(India)

 

 

 

His books are published in six languages by John Wiley & Sons in New York City.

 

In its 200 year history, Wiley has published the works of over 450 Nobel laureates, as well as the works of literary legends Edgar Allan Poe, Herman Melville, Hans Christian Andersen and Charles Dickens.

 

Today they're the world's largest publisher of medical, scientific, academic, and business books.

 

They also own the For Dummies series and Cliffs Notes series.

 

 

 

Curriculum Vitae

After earning his degree in management from Georgia Tech in 1985, Glenn accepted a management position with Cincinnati based Cintas.

 

In 1988, he purchased the commercial division of Datamarketing Network, a Nashville based publishing company. After bringing in a venture capitalist, he expanded operations into Memphis, Knoxville, Chattanooga, Cincinnati, and Birmingham.

 

While running his company by day, he began doing commentaries on the nightly news of the local NBC affiliate, and honed his public speaking skills at Toastmasters on the weekends.

 

By 1995, he had become so in demand as a speaker that it took five employees to keep him on the speaking circuit.

 

Today he's on the road up to 200 nights a year and continues to maintain a full time staff in Nashville, Tennessee to manage his booking, marketing, and product distribution.

 

 

 

Accreditation

Glenn's management seminars are approved by the Society of Human Resource Management's for credit for HR professionals holding the designation of PHR® , SPHR®, and GPHR®.

 

They have also been certified for CPE and CEU credit in all 50 states.

 

They've been hosted by the continuing education department of over 100 colleges and universities, including:

 

 

·         Arkansas State University        

·         Auburn University

·         Augusta State University (GA)

·         Austin Peay State University (TN)

·         Barry University (FL)

·         Clarion University (PA) 

·         Cleveland State University (OH) 

·         Coastal Carolina University (SC)

·         Delta State University (MS)

·         Detroit College of Business

·         Drake University (IA)    

·         East Tennessee State University

·         Eastern Kentucky University

·         Florida State University

·         Georgia College & State University      

·         Georgia Southern University    

·         Georgia Southwestern State University

·         Georgia State University

·         Indiana University - Purdue University

·         Jacksonville State University (AL)

·         Louisiana State University

·         Middle Tennessee State University

·         Miami University (OH)

·         Mississippi University for Women

·         Ohio State University

·         Ohio University

·         Radford University (VA)

·         Robert Morris University (PA)

·         Roger Williams University (RI)

·         Sacred Heart University (CT)

·         Saginaw Valley State University (MI)

·         Sam Houston State University (TX)

·         Southeast Missouri State University

·         Southeastern Louisiana University

·         Stephen F. Austin State University (TX)

·         State University of New York

·         Texas State University

·         The University of Alabama

·         The University of Central Florida

·         The University of Louisiana

·         The University of North Alabama

·         The University of North Florida

·         The University of Pittsburgh (PA)

·         The University of South Alabama

·         The University of Southern Mississippi

·         The University of Tennessee

·         The University of the Ozarks (AR)

·         The University of Toledo (OH)

·         The University of Wisconsin

·         Valdosta State University (GA)

·         Western Kentucky University

 

 

Niche

Managers from all across the business spectrum attend Glenn's seminars, including manufacturing, healthcare, legal, law enforcement, mining, publishing, trucking, airlines, government, ministry, non-profit, education, hospitality, retail, funeral homes, insurance, banking, and small businesses owners from every industry.

 

The following is a partial list of some of the larger organizations that have attended:

 

·         3M

·         A.R.C.

·         Alcoa

·         American Airlines

·         Amway

·         Applebee's

·         Arby’s

·         Archer Daniels Midland

·         AT & T

·         AutoZone

·         Badcock Furniture

·         BASF

·         Baskin Robbins

·         Benjamin Moore Paints

·         BFI

·         Blimpie Subs

·         BMW

·         Boeing

·         BP

·         Bridgestone/Firestone

·         Burger King

·         Cabela’s

·         Cannon

·         Captain D's

·         Century 21

·         Chrysler

·         Cintas

·         Coca Cola

·         Colt Firearms

·         Cracker Barrel

·         Daytona International Speedway

·         Dell

·         Dillard’s

·         Dollywood

·         Domino's

·         Eli Lilly

·         Farm Bureau

·         FedEx

·         Ford Motor Company

·         GE

·         General Motors

·         Girl Scouts of America

·         Goodwill Industries

·         Goodyear

·         Greyhound

·         H & R Block

·         Habitat for Humanity

·         Hardee’s

·         Head Start

·         Heilig-Myers

·         Hilton

·         Holiday Inn

·         Home Depot

·         Honeywell

·         Hooters

·         IBM

·         Internal Revenue Service

·         Jiffy Lube

·         Jimmy Buffet's Margaritaville

·         John Deere

·         Johnson & Johnson

·         Kellogg's

·         K-mart

·         Kohler

·         Luby’s

·         Manpower Temporaries

·         Marriot

·         McDonald's

·         Motorola

·         Nabisco

·         NASA

·         O’Reilly Auto Parts

·         Office Depot

·         Office Max

·         Olshan

·         Omaha Steaks

·         Paypal

·         Piggly Wiggly

·         Pillsbury

·         Pizza Hut

·         Progressive Insurance

·         Prudential

·         Publix

·         Red Lobster

·         Red Roof Inns

·         Regions Bank

·         Rexall

·         Rite Aid

·         Roto Rooter

·         Schlotzsky's

·         Sears

·         Select Comfort

·         Sharpie

·         Sony

·         Staples

·         State Beauty Supply

·         State Farm

·         Subway

·         SunTrust

·         Suntrust

·         Super 8

·         Super Cuts

·         Taco Bell

·         Target

·         The Cherokee Nation

·         The CIA

·         The FBI

·         The Gap

·         The IRS

·         The Olive Garden

·         The Orlando Magic

·         The Social Security Administration

·         Thrifty Car Rental

·         Travelocity

·         True Value Hardware

·         Turner Broadcasting Systems

·         U.S. Air Force

·         U.S. Army

·         U.S. Attorney’s Office

·         U.S. House of Representatives

·         U.S. Marshal’s Service

·         U.S. Postal Service

·         U-Haul

·         UPS

·         USDA

·         Waffle House

·         Walgreens

·         WalMart

·         Wendy's

·         Whirlpool

·         Winn Dixie

·         Winnebago

·         YMCA

·         Zippo

 

 

 

 

“I'm a Glenn Shepard fan and haven't even attended his seminar. I heard about it through co-workers who attended at the Bedford Chamber of Commerce.  I ordered two copies of his Rules of Work poster and gave one to my daughter to hang in her office. I have adopted the rules because I'm sick and tired of this sense of entitlement. People may not like to admit it, but they need strong boundaries and leadership.

 

Captain Steve Gilbert

Bedford Police Department

Bedford, IN

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

His tele-seminars and webinars are carried by Thompson Interactive in Washington, D.C., The Institute of Management and Administration in New York City, Business 21 Publishing in Philadelphia, The Alexander Hamilton Institute in New Jersey, and Dartnell Corporation/Audio Educator in Research Triangle, NC.

 

Glenn is married and lives in Nashville, Tennessee.

 

He is a member of the Eagle Scout Alumni Association, the National Speakers Association, the Society for Human Resource Management, and the Association of Chamber of Commerce Executives.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   
   

Mailing Address

Glenn Shepard Seminars, Inc.

P.O. Box 210559

Nashville, TN  37221

 

 

Physical Address

Glenn Shepard Seminars, Inc.

6953 Charlotte Pike, Suites 303 & 403

Nashville, TN  37209

 

 

Social Media

To connect with Glenn online,

click any of these icons:

 

                      

 

 

 

 

 

 

 

 

“I attended Glenn's seminar held in partnership with the Shelbyville Chamber of Commerce. Before attending the seminar, I was having a lot of difficulty in the office and was pretty much at the end of my rope dealing with office problems on what seemed like a daily basis.

 

After attending, I had a whole new outlook on how I handled office situations. I used two of Glenn's methods the very next day! Today our office is back on track and my stress level has been greatly reduced! ”

 

Julie Watkins

Office Manager

McDaniel Family Eye Care

Shelbyville, IN

 

 


 

 

 

 


 

 


 

From:     Mary McGrew

Sent:     Wednesday, December 08, 2010 5:07 PM

To:         Meghan Whalen, Champaign County Chamber of Commerce

Subject: Chamber University Seminar

 

 

Meghan,

 

Glenn's session was EXCELLENT and we're already replacing unpaid suspension with a paid “decision making leave” he spoke about in the seminar.

 

Thanks!

 

Mary McGrew

Litania Sports Group

www.litaniasports.com

 


 

“Glenn, I have to say I put lessons learned from your seminar at the chamber of commerce to work hours after I returned to the office.

Thanks for a great opportunity.”

 

Mike Gibbons

Facility Manager

First Presbyterian Church

www.firstchurchchampaign.org

 

 


 

“ I have a total of 12 female employees. Yep, all female. We had lots of problems with gossip. Then I used Glenn's technique and stopped it all right away!

THANKS GLENN!!! ”

Brenda Arnold
Children's Place Nursery School
Rochester, MN

www.childrensplacenursery.com

 


 

“Since attending Glenn's seminar, I've changed my whole approach to hiring & firing. In my office hangs one of his quotes:

 

'Don't marry someone you intend to change, or hire people you intend to fix'.

 

Thank you Glenn for making me a better owner and our organization stronger.”

 

Finis Kelso

Owner

Taco Bell of West Plains, MO

 


 

“I had recently been promoted to office manager and had no idea what I was doing; no management experience at all. Two weeks later I took Glenn's seminar. Boy, did I learn a lot! Glenn takes a no-nonsense, practical, common-sense approach on how to deal with people.
 

After doing this for a couple of years now, I have realized that employers have become so afraid of reproach from employees that we basically just let them ‘rule the roost’ instead of taking control of our workplace. I have learned to keep issues from disrupting the whole office by using Glenn’s techniques. What else can I say; he is the only reason I am still managing today.

 

Thanks Glenn!”

Nora Gilgallon

Tennessee Ophthalmology Consultants
Brentwood, TN

 


 

" Prior to attending Glenn's seminar, we terminated 150 employees in one year. Since, we’ve only had to terminate three in the last three years.

 

Glenn’s methods WORK!!”

 

Jean Leonard

Owner

Pecanland U-Pak-It

Monroe, LA

 


 

“ We've attended Glenn's live program and consulted with him on several occasions. Glenn is the one resource who understands how to solve the real world challenges of managing people better than anyone. ”

 

Nancy and Ted Heaton

Ted Heaton State Farm

Austin, TX

www.insuranceinaustintx.com

 


 

“ The most valuable lesson I learned from Glenn's program was that I should not be expected to justify every direction I give.

 

When I keep the phrase Glenn gave me in mind while giving direction, I give direction with more authority and my staff actually gives me what I want.

 

Thanks Glenn! ”
 

Lesa Shelton

Carbondale Towers

Carbondale, IL

 


 

I manage 30 employees and have been using Glenn's material for two years now.  I'm proud to say that the last two years have been the best of my career!

 

We actually made it 13 consecutive months without terminating

or having anyone quit, which is a record! ”

 

Randy Jameson

Adorn LLC

Elkhart, IN

 


 

“ I learned more in Glenn's program than in ten years as a supervisor! ”


Rosemary Galayda

Lake Country Prosecutor

Painesville, OH

www.lakecountyprosecutor.org

 


 

“ Glenn, you have helped me get back to being a leader, not a baby-sitter. ”


Douglas LaRue

Circle Auto Parts

Midland, MI

 


 

“Glenn helped make me a more confident manager and I now make evaluations a bigger priority. I really see how important they are as a motivational tool and as a way to protect our business from employees who may have an ax to grind.

 

Thank you for the work you do, Glenn! As Paul Harvey used to say, lead on! "

 

Joseph Laubacher

Laubacher Upholstery, Inc.

Canton, OH

www.laubacherupholstery.com

 


 

“ I had a hard time getting my boss, a doctor, to back me up on some difficult

staffing problems. After Glenn's seminar, he realized that we indeed needed to make some changes.

 

That being firm with lazy people, making others earn their paycheck, and being on time to work were not such bad things.

 

I highly recommend Glenn's seminar to any manager who’s having problems getting their boss on board! ”

Linda Bean
Dermatology Laser Surgery Center

Centerville, OH

 


 

" My supervisor and I took Glenn’s program and I can't explain how much it has helped both of us grow as strong confident bosses. I've used Glenn's name and examples on a weekly basis since completing his course.

 

Whenever my supervisor is in doubt, I always ask her ‘What did Glenn say to do about the situation?'

 

Before, I was starting to hate being the owner of a business. Now I still have my

days, but Glenn helped me realize that I am the BOSS, and I am the one in control of my business, not my employees.

 

Glenn also taught me and my supervisor (my right arm) that we can work together with other employees’ help and we can work without help,

it’s really the employees’ choice. "

 

Kelly Glazner

Kelly's Housewares

Augusta, GA

www.kellyshousewares.com

 


 

“ As a result of Glenn's seminar, I have improved my management skills by becoming more assertive, and making my expectations known.

 

I no longer allow small infractions to slide to the point where

 I almost lose control of my unit! ”

Nancy Brandel, RN
Unit Manager/Program Director
Pauline Faulk Centre Behavioral Health Unit
Rayne, LA

 


 

I purchased 30 copies of Glenn's book "How to Be the Employee Your Company Can't Live Without" and gave to all of our staff as part of their holiday gift. I personally distributed them and told them we appreciated their efforts and asked that they read the book to remind them that they always need to give their best effort and do everything they can to continue our success and respect the history and legal expertise we have maintained since 1872.”

 

Matthew Aloisi

Day Ketterer, Attorneys at Law

Cleveland, OH

www.day-ketterer.com

 


I print and post Glenn's newsletters for all of our staff to read. I find

them particularly truthful and to the point - mainly because I am of the same generation and have the same work ethic. I think that it has given our younger generation a lot to think about, and hopefully will help to shape their work ethic as well.

I look forward to every newsletter! I have worked for an employee owned company for 27 years (I am one of the original four employees), and find that Glenn's insight is very true to life.

 

Becky Boley, RN, BSN, CRNI, CNSN

Clinical Specialist

CarePro Home Health & Home Infusion

Cedar Rapids, IA

www.careprohs.com

 


 

I was able to get a lot out of his seminar and, was able to turn my company around as well. I was able to get rid of a lot of problems. But most of all it showed me that I was going in the wrong direction with company. With the economy the way it was and the personnel problems everyone was having, it was better to close my company down and regroup. We down sized and it runs much smoother and is a whole lot easier on me. ”

 

David Miller

Chief Investigator

Miller Investigative Group

Columbia, MO

 


 

“A couple of years ago I was going through a rough time with one of my employees who wanted to partner with me, only to find out later that she was trying to take over my company. Thanks to the great advice I got from Glenn, I did not partner with her and that literally saved my company! I will be forever grateful for the sound advice I received from Glenn. ”

 

Wendy Stafford

President

Flight Attendant Express, LLC

Orlando, FL

www.flightattendantexpress.com

 


 

“I sent our Associate Pastor to Glenn's seminar, based on the learning I gained from Glenn several years ago. He said the most intriguing part for him was learning the correct way to fire someone, even a volunteer. 

He seemed to profit from the event.

 

Jarred Hammet

Senior Pastor

Northminster Presbyterian Church

Macon, GA

www.northminstermacon.org

 


 

“Two of my colleagues and I attended one of Glenn's seminars a few years ago. I can't say enough good things about it. There are things from Glen's seminar that I have used daily in my position and I high recommend anything attending.

You will certainly be rewarded for attending.”

 

Diane Rood

Human Resources Manager

Big Time Products, LLC

Rome, GA

www.bigtimeproducts.net

 


 

“Since our company has been using Glenn's philosophies and tools in training sessions, we have noticed much better communication amongst departments and a happier work environment.”

 

Jason T. Tucker

QC Manager

Dimar Manufacturing

Clarence, NY

www.dimarmfg.com

 


 

“I attended Glenn's seminar about 3 years ago. I was a stay at home mom for 15 years and re-entered the work force at a management level. Unsure that my management style was a bit dusty I was driven to update my skills. To my surprise, my style was right on track!

 

Glenn's seminar gave me a boost of confidence and the knowledge that I still had the executive edge in the workforce. My staff truly benefited and they didn't even know it. Thanks, Glenn!”

 

Kim Kappel

The Resource Center

Cartersville, GA

www.bartowtrc.org

 


 

“This was actually the second of Glenn's seminars I have attended.  I have terminated 5 employees since then. I'm CEO of a 12 million dollar credit union with 6 full-time employees. The faster you pull the trigger on the terminations the easier it goes. Most all of Glenn's examples he used in this last seminar I have experienced in my 27 years of managing people.

 

The one thing I have found to be MOST important is to always document and get the employees to sign everything. (polices, new rules/regulations, etc...) Once you have them sign when they are terminated, you have all you need to win wrongful claims for unemployment benefits.”

 

Liz Gilmore

CEO

Members United Credit Union

Columbus, GA

www.membersunitedcreditunion.org

 


 

“I attend Glenn's "Weekly Mentoring Class" with anticipation. I've been a Gold Inner Circle subscriber to his Weekly CD program for several years. He has helped me through Very Trying times as the owner of an Employee Benefits Insurance Agency - with our future being in jeopardy. Couldn't have made it thru without his wisdom!”

 

Tanya L. Burns

President

Tanya L. Burns and Associates

Orlando, FL

www.tanyalburns.com

 


 

“We have quite a few younger supervisors which we were having a hard time getting to understand the reasons for documenting and addressing THINGS. Glenn came to town holding one of his seminars. We sent 10 of our supervisors to the and  event, they came back telling us what needed to be put in place. He got through to those supervisors in one day what we had spent many hours going over with little effect!”

 

Terry Schramm, PHR

H.R. Manager

CIGNYS

Saginaw, MI

www.saginawproducts.com

 


 

“I attended Glenn's seminar at Saginaw Valley State University. Since applying his practices, I've improved my employee satisfaction scores by 10%, and eliminated a lot of discontent among the whole group.”

 

Kris Iseler

Logistics Supervisor

Quest Diagnostics

Saginaw, MI

www.questdiagnostics.com

 


 

“My introduction to Glenn was at the live seminar I attended in Scranton. I found myself in a room with HR people and managers from corporations MUCH larger than mine. I was thinking, ‘What is the owner of a farm market doing in this room?’ I felt out of place and was sure I didn't belong.

 

But even someone with my limited background could understand and feel empowered by what he had to say. I came out of that session feeling like I FINALLY had an idea of how to go about doing some of the things I should have been doing all along.

 

Thank you for helping this small business person gain the confidence needed to make this a viable operation, and for relating to us in the small business world as well as in the corporate world.”

 

Robin Peregrim

Owner

Miller's Orchards Farm Market

Clarks Summit, PA

www.millersorchard.com

 


 

“I have Glenn's Rules of Work hanging in my office and often quote them. He's so right. People begin to feel entitled to raises, rather than feeling the need to work for them. I also got his "If You’d Wear it to the State Fair, Don't Wear it to Work" poster. The recruiters on my staff have taken it to many of their recruiting functions.

 

It's refreshing to hear someone tell it like it is! If he should come back to Springfield, I would love to hear him speak again. I recommend him to people all the time.”

 

Charlotte Brown

Recruiting Supervisor

Oxford HealthCare

Springfield, MO

www.oxfordhealthcare.net

 


 

“Last year, I sent out 152 Form W-2’s. I was given a goal this year to have fewer than 100. Mind you I manage a restaurant where 80% of our employees are teenagers, so maintaining staff is difficult. With Glenn's guidance, I had only 92 W-2’s this year, with 50 of the people still being employed. GREAT ACCOMPLISHMENT if I say so myself! THANKS GLENN!”

 

Melissa Hale

GM

Ponderosa Steakhouse

Benton, KY

 


“We are a 24/7 plumbing service company and must put our customers first whenever opportunity knocks. I’ve always admired Glenn's position and outlook for it has reinforced my confidence realizing that I am not alone in my perspective. His ‘Work is Not for Sissies’ exemplifies our philosophy.”

 

David Cross

President

AAA Auger

Irving, TX

www.aaa-auger.com

 


 

“I attended Glenn's seminar at the SBDC at Sam Houston State University. I was team leader of two contract employees who work for another employer but report to me as the client. One of them handed me a time card charging for 9-hour days when I knew she barely had enough work for an 8-hour day. I was hesitant to say anything because she was such a good worker, but knew that I had to.

 

So I asked myself, ‘What would Glenn do?’ The answer was ‘He would be Firm, Fair, and Consistent’. I calmly asked what hours she was working. She went into a major hissy fit, screaming and waving her arms like Miss Piggy of the Muppets. She revised her timecard reducing all 9 hour days to 8 hours, and resigned. The result was that I got a reputation of being a tough person to work for, and it was great. If people think you’re tough, they treat you with enough respect that you don't actually have to be a hard person to work for. You can be nice and they still don't push the limit.”

 

Michelle Fricke

Metropolitan Transit Authority

Houston, TX

www.ridemetro.org

 


 

“I’m a young professional who had a hard time gaining respect as an office manager of a staff that’s older than me. After attending Glenn Shepard's seminar in Waukesha, I learned that I need to be ‘Firm, Fair & Consistent’ in all I do. Ever since I have applied his method, I have respect from my staff and our office runs much more efficiently.”

 

Ashley Vitale

Office Manager

Gatzke & Ruppelt, Attorneys at Law

Milwaukee, WI

www.gatzkeruppeltlaw.com

 


 

“I was starting to see a real rut come over my staff of five. No matter what I tried, I could not motivate them to display more interest and enthusiasm with the general public that we serve. I could see that they were just going thru the motions. Then I passed out Glenn's column on "Your Raise Will Become Effective When You Become More Effective".

 

I wanted to make the point that every customer they assist is an opportunity to stand out and be noticed by that customer, the boss, and THEMSELVES. That every organization is seeking star performers that go the extra mile and with harder times, companies can't afford to keep the employees that only ‘meet expectations’.”

 

Thanks to Glenn, NOW they get it.”

 

Eliza Valle

Taxpayer Assistance Department Manager

San Benito, TX

www.cameroncad.org

 


 

“Let me tell you about the impact Glenn Shepard has had on this medical practice. I’ve been in the workforce for many years and have been to umpteen seminars. Then I discovered Glenn…Someone who thinks like me, has my work ethic, and acknowledges the entitlement mentality of today's employees. He has answers -- real, workable answers, not just theories that don’t work in the real world.

 

I got my boss hooked on Glenn and even a couple of the physicians on the Board. Now THAT makes a difference! My boss even has been known to ask "has Glenn written anything on that?" when we encounter a new dilemma. (Getting doctors to treat a practice like a business is difficult under the best circumstances).

 

Remember the old commercial ‘When EF Hutton speaks, people listen’? When I mention GLENN SHEPARD, people listen.”

 

Candace Dombrosky

Asst. Practice Administrator

Athens Pulmonary & Allergy

Athens, GA

 


 

“I originally went to one of Glenn Shepard's seminars as a last minute add-on. Since that time, I’ve attended a couple of seminars by ‘nationally known providers’ of management training where I was subjected to patronizing catchphrases that left me looking at my watch.

 

Glenn's seminar is the gold standard by which I judge all other management training. Nothing else has even come close. It's immediately useful, applicable, important information and because of it, I now have a true A-team group that makes coming to work every day enjoyable again.”

 

Milton L. Campbell

Environmental Programs Manager

Oklahoma Department of Environmental Quality

Oklahoma City, OK

www.deq.state.ok.us

 


 

“I’m a faithful reader of Glenn Shepard and love the fact that he speaks to the heart of the matter. My husband is the Director of Public Works in Brick, New Jersey. When he was appointed 7 months ago, he asked if I had any phrases that could describe how he wanted the men to view his style of leadership. I'm a calligrapher so I created two - both from Glenn's pearls of wisdom.

 

The first is Glenn’s ‘Firm, Fair and Consistent’, which hangs behind his head, and the second is "No Whining!" My husband is always striving for the first, and makes sure the men adhere to the second. Respect on both sides of the desk has definitely increased. The men know what’s expected of them and what they will receive in return.

 

Glenn Shepard has made such an impact.”

 

Vieno Wurret

Children's Specialized Hospital

New Brunswick, NJ

www.childrens-specialized.org

 


 

“I was completely frustrated with one employee who did a great job but had a very bad attitude. I went to Glenn’s seminar at Texas Christian University in order to find out how to legally fire him. But with the tools he taught us, I was able to turn the employee around. He's a much better employee due to the fact that Glenn showed me how to be a much better manager.”

 

Penny Hontz

Mid-Cities Air Conditioning

Ft. Worth, TX

www.midcitiesac.com

 


 

“I drove 100 miles from Tyler to attend Glenn’s seminar at LSU in Shreveport and since then, have gotten rid of my problem employee. Glenn’s anger curve worked like a charm. She got all worked up and "spewed," and I let her. Also, the big dog effect, when it is OK to walk away from a losing battle and go for the ones you can win!

 

The seminar was well worth my time and money!”

 

Cindy Holland

Owner

Cindy's Creative Cakes & Catering

Tyler, TX

www.cakesbycindy.com

 


 

"I knew going into Glenn's seminar that I had a few problem employees. What I didn't know is that the way I managed encouraged them to be problem employees. I attended Glenn's seminar at the University of Pittsburg and he has helped me change the way I manage so I can better deal with my staff... from dress codes to where to find good employees, he hits every nail right on the head.”

 

Dale Ver Voort

Zippo

Bradford, PA

www.zippo.com

 


 

“Glenn’s seminar at Auburn University started my path to becoming a more effective manager, and I have applied many of the techniques I learned. Just recently, I had to give a dreaded performance evaluation and used his technique of having the employee identify the areas she needed to work on. I never had to say anything negative. We were able to play a positive role in helping her identify ways to resolve the problems and ways that we could help her. Glenn as made such a difference and has helped in more ways than I can name!”

 

Tracie Schofield

Vice President - Claim Services

Employers Claim Management, Inc.

Montgomery, AL

www.employersclaim.com

 


 

 

 

 

 

 

 

“I paid for this seminar out of my own pocket and it was one of the best investments I've ever made!”

 

Cynthia R. Davis

Head Start

Lafayette, LA

“"Glenn’s program is totally responsible for turning our office around. It's like a different place now!”

 

Ginger Bogle

Community Hospices of America

Joplin, MO

 

 

Glenn is a proud member of and supports these organizations:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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